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Contact Credits FAQ's
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1. What are contact credits?
You use contact credits to pay the contact fee to mylanguageexchange.com to send your contact information to a language learner.Back to the questions list
2. How do contact credits work?
Contact credits work like this:- You create a contact credits account for your teacher profile by purchasing them here. The minimum order is only $12.00 US.
- When you send your contact information to a language learner, the contact fee will be subtracted from your contact credits account balance.
- Your contact credits are valid for 12 months (12 months if you use a credit card payment method) or until the balance reaches zero.
For the actual cost of each contact, please see our teacher FAQ's here.
Back to the questions list
3. How long do contact credits last?
The contact credits are valid for 12 months from the date the contact credits account was created, or until the balance reaches zero.Back to the questions list
4. What are the contact credits payment options?
You can pay by convenient online or offline methods from anywhere in the world.| Online - Credit/Debit Card |
Online - Paypal |
Online - Alipay |
Moneybookers | Western Union Elec. Transfer |
Interac Email Money Transfer |
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| Funding Method | Visa, Mastercard Easiest & fastest! |
Visa, Mastercard, Amex, Discover, Paypal | Chinese bank account, credit cards, debit cards, mobile and phones, or recharge voucher from Chinese post office or store |
Domestic bank transfer, American Express, Visa, Mastercard, JCB, Diners Club, Some debit cards, Local options |
Cash | Canadian bank account |
| Currency | Any (Convert) | |||||
| Activation | Instant | Minutes (except eCheck & bank transfer which take several business days) |
Up to 2 business days | Up to 2 business days | 2 business days | 2 business days |
| Purchase Plans |
12 dollars contact credits valid for 12 months - 12 USD 24 dollars contact credits valid for 12 months - 24 USD 36 dollars contact credits valid for 12 months - 36 USD |
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| Renewal | We will not rebill your credit card automatically. | |||||
| More Info |
More Info Buy it |
More Info Buy it |
More Info Buy it |
More Info Buy it |
More Info Buy it |
More Info Buy it |
Back to the questions list
5. What is the Refund Policy?
Refunds will be made at management's discretion. Please contact us here.Back to the questions list
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